FAQ
Here you'll find answers to frequently asked questions about our products, how to use them, as well as ordering, shipping, payment and returns.
Why are proteins so important?
Proteins are the fundamental building blocks of the entire body. They are essential for muscles and tissues, blood components, hormones, and even the brain. Without sufficient protein, many bodily functions cannot operate optimally.
What makes your protein powder so special?
Our protein powder has been specifically developed to stand apart from conventional protein shakes. Instead of focusing solely on a high protein content, we place particular emphasis on a well-designed formulation and optimal usability in the body:
- Optimal protein blend: The combination of milk and whey protein unites stability and dynamics - creating a protein supply that adapts to the body rather than overwhelming it.
- Functional ingredients: Phospholipids support the formation of the body’s own cell membranes, the transport of essential nutrients, and enhance physical performance.
- Improved absorption: Proteolytic enzymes ensure that proteins are efficiently broken down into amino acids.
- Enhanced amino acid profile: Formulated with glycine, taurine, and glutamine to support an optimal balance of essential amino acids for human needs.
- Immune system & gut health: Lactoferrin supports immune defenses, while Bifidobacterium longum BB536 helps stabilize the gut microbiota.
In this way, we directly address common shortcomings of conventional protein shakes - such as limited absorption or digestive issues - within the product itself.
What distinguishes you from other protein manufacturers?
The quality of whey is not determined in the lab, but at its source - and in the process. As a manufacturer, we can guarantee the highest quality by controlling every step ourselves. Our milk and whey come from carefully selected, long-term partners who ensure the highest raw material quality. Only with premium ingredients, our gentle production process (cold-filtered) can preserve the protein structures that are essential for optimal absorption and utilization. This keeps the whey in its native form, easy to digest, and gentle on the body, while fully maintaining its natural functionality.
When is the best time to take your protein powder?
For our protein powder, we recommend consuming it in the first half of the day or directly after a workout. At these times, the body can absorb and utilize protein particularly well. Of course, our protein shake can also be enjoyed at other times. Ultimately, overall daily protein intake is what matters most for well-being.
How is your protein shake prepared?
One serving of our protein powder is 30 g (three scoops). We recommend 300 ml of liquid per serving - water, milk, or a plant-based drink, depending on your preference. With milk or a plant-based drink, the protein shake becomes especially creamy.
Preparation works especially well in a shaker: shake vigorously for at least one minute. We deliberately avoid emulsifiers such as lecithin, so thorough shaking ensures an optimal consistency for your protein shake.
Can the protein shake be stored after preparation?
The protein shake should be consumed within 20-30 minutes after preparation, as the enzymes it contains may cause a slightly bitter taste to develop over time. It is still safe to drink afterward, but the taste experience may be affected. For on-the-go use, we therefore recommend carrying the protein powder and liquid separately.
What are milk and whey proteins?
Milk protein refers to the total protein content found in milk. It consists of around 80% casein and about 20% whey protein. Due to its high casein content, it is digested more slowly and provides the body with a steady supply of essential amino acids over several hours. This results in long-lasting satiety and consistent support for muscles, connective tissue, and recovery.
When looking at one of the most valuable foods for humans - breast milk - it becomes clear that protein is not just protein. Around 70% of its protein content consists of whey protein. Whey is absorbed quickly by the body, causing amino acid levels in the blood to rise rapidly, which makes it particularly valuable for fast recovery and targeted muscle building.
That’s why our protein powder combines both: based on the composition of human breast milk, with 70% whey protein and 30% casein, to ensure a high-quality, well-rounded protein supply.
Is your protein powder suitable for vegetarians?
Yes, our Protein Base contains milk proteins and is therefore an ideal protein source for ovo-lacto vegetarians who consume dairy products.
How long does one pack of Protein Base last?
One pack contains approximately 16 servings. When taken at the recommended daily intake (30 g = 1 serving), the pack lasts for about 2 weeks.