FAQ
Here you'll find answers to frequently asked questions about our products, how to use them, as well as ordering, shipping, payment and returns.
How long does shipping take?
We ship your order via standard delivery. Within Germany and Austria, delivery usually takes 2-4 business days.
Which countries do you ship to?
We ship our products to Germany and Austria.
How much does shipping cost?
Shipping costs depend on the destination country:
Germany & Austria
- €4,95 shipping fee
- Free shipping on orders over €100
What can I do if my parcel has not arrived?
If your parcel has not arrived, please contact our customer service. We will check the shipping status of your order and assist you as quickly as possible.
